{"id":412,"date":"2008-03-20T21:11:27","date_gmt":"2008-03-20T20:11:27","guid":{"rendered":"http:\/\/www.ziserman.com\/blog\/2008\/03\/20\/les-joies-et-les-peines-de-la-livraison\/"},"modified":"2008-05-18T20:36:19","modified_gmt":"2008-05-18T19:36:19","slug":"les-joies-et-les-peines-de-la-livraison","status":"publish","type":"post","link":"https:\/\/www.ziserman.com\/blog\/2008\/03\/20\/les-joies-et-les-peines-de-la-livraison\/","title":{"rendered":"Les joies et les peines de la livraison"},"content":{"rendered":"

J’\u00e9tais tout \u00e0 l’heure avec Romain<\/a>, d’Ysance<\/a>.<\/p>\n

Romain me parlait de ses d\u00e9boires li\u00e9s \u00e0 la livraison. Voici son histoire donc.<\/p>\n

Romain a achet\u00e9 un produit sur un site en ligne.<\/p>\n

Sur le site marchand, il n’y a pas de champ pour expliquer comment bien effectuer la livraison, et en particulier, pas de champ pour donner les diff\u00e9rents codes d’acc\u00e8s, num\u00e9ro de b\u00e2timent, …<\/p>\n

Au moment de la livraison, que croyez vous qu’il arriva ? Le transporteur est bien pass\u00e9, n’a pas trouv\u00e9 les infos pour effectuer la livraison, et est reparti, sans se poser plus de question.<\/p>\n

\"Devise<\/p>\n

Romain fini par r\u00e9cup\u00e9rer son produit.<\/p>\n

Malheur : le produit ne marche pas. Romain contacte le site, et rentre alors dans un processus de r\u00e9exp\u00e9dition vers le marchand.<\/p>\n

L\u00e0, le transporteur lui demande d’\u00eatre chez lui une demi journ\u00e9e !<\/p>\n

En fait, on est surement en face de transporteurs et de marchands qui pensent que les clients ne travaillent pas ?<\/p>\n

En fait, beaucoup des probl\u00e8mes viennent des objectifs des contrats entre les marchands et les transporteurs. Si les objectifs ne sont pas bon, on arrive \u00e0 ce genre de r\u00e9sultat…<\/p>\n

Le pire, c’est que la plupart des clients sont pr\u00eat \u00e0 payer plus cher pour un meilleur service.<\/p>\n","protected":false},"excerpt":{"rendered":"

J’\u00e9tais tout \u00e0 l’heure avec Romain, d’Ysance. Romain me parlait de ses d\u00e9boires li\u00e9s \u00e0 la livraison. Voici son histoire donc. Romain a achet\u00e9 un produit sur un site en ligne. Sur le site marchand, il n’y a pas de champ pour expliquer comment bien effectuer la livraison, et en particulier, pas de champ pour […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[29],"tags":[381],"class_list":["post-412","post","type-post","status-publish","format-standard","hentry","category-logistique","tag-logistique"],"yoast_head":"\nLes joies et les peines de la livraison - Ziserman.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ziserman.com\/blog\/2008\/03\/20\/les-joies-et-les-peines-de-la-livraison\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les joies et les peines de la livraison - Ziserman.com\" \/>\n<meta property=\"og:description\" content=\"J’\u00e9tais tout \u00e0 l’heure avec Romain, d’Ysance. 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