{"id":185,"date":"2007-06-09T05:52:46","date_gmt":"2007-06-09T04:52:46","guid":{"rendered":"http:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/"},"modified":"2007-06-09T05:52:46","modified_gmt":"2007-06-09T04:52:46","slug":"neolane-la-rolls-de-la-communication-multicanale","status":"publish","type":"post","link":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/","title":{"rendered":"Neolane : la rolls de la communication multicanale ?"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/www.neolane.com\/fr1\/rsite\/logoneolane.gif\" style=\"width: 203px; height: 44px\" alt=\"Logo Neolane\" title=\"Logo Neolane\" align=\"left\" height=\"44\" width=\"203\" \/>Je suis all\u00e9 \u00e0 une pr\u00e9sentation de la solution <a href=\"http:\/\/www.neolane.com\/fr1\/index.htm\" target=\"_blank\">Neolane<\/a>, avec comme t\u00e9moignage client <a href=\"http:\/\/www.meetic.fr\/\" target=\"_blank\">Meetic<\/a> (agenda <a href=\"http:\/\/www.neolane.com\/fr1\/societe\/events\/sem070531.htm\" target=\"_blank\">ici<\/a>).<\/p>\n<p>Neolane est un \u00e9diteur de logiciel fran\u00e7ais, qui vend une solution de gestion de la relation client multi-canal.<\/p>\n<p>Concr\u00e8tement, la solution Neolane permet de <span style=\"font-weight: bold\">g\u00e9rer l&rsquo;ensemble des \u00e9changes, entre une entreprise et ses clients :<br \/>\n<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: bold\">Web ;<\/span><\/li>\n<li><span style=\"font-weight: bold\">Mails ; <\/span><\/li>\n<li><span style=\"font-weight: bold\">Mobile (SMS \/ MMS) ;<\/span><\/li>\n<li><span style=\"font-weight: bold\">Courriers ; <\/span><\/li>\n<li><span style=\"font-weight: bold\">Appels t\u00e9l\u00e9phoniques<\/span>.<\/li>\n<\/ul>\n<p>L&rsquo;une des grande id\u00e9e de Neolane, c&rsquo;est qu&rsquo;<span style=\"font-weight: bold\">il faut une gestion centralis\u00e9e de ces \u00e9changes, de mani\u00e8re \u00e0 en contr\u00f4ler la coh\u00e9rence<\/span>.<br \/>\nOn a tous \u00e9t\u00e9 un jour \u00e9nerv\u00e9 de recevoir des messages incoh\u00e9rents d&rsquo;une entreprise (exemple : \u00eatre d\u00e9march\u00e9 par une entreprise, alors qu&rsquo;on est en cours de \u00ab\u00a0bataille\u00a0\u00bb avec le SAV, &#8230;).<\/p>\n<p>La limite de cette approche, c&rsquo;est que<span style=\"font-weight: bold\"> la gestion coh\u00e9rente des \u00e9changes, ce n&rsquo;est pas qu&rsquo;un probl\u00e8me d&rsquo;outils, c&rsquo;est avant tout un probl\u00e8me d&rsquo;organisation au sein de l&rsquo;entreprise<\/span>.<br \/>\nEt <span style=\"font-weight: bold\">ce probl\u00e8me peut exister m\u00eame pour des toutes petites structures<\/span>.<\/p>\n<p style=\"margin-left: 40px\">Prenons l&rsquo;exemple d&rsquo;un site marchand, avec une \u00e9quipe marketing pour booster les ventes, qui d\u00e9pend logiquement de la branche commerciale, et une \u00e9quipe \u00ab\u00a0SAV\u00a0\u00bb charg\u00e9e de g\u00e9rer les retours, r\u00e9clamations, &#8230;, qui d\u00e9pend de la branche op\u00e9rations.<br \/>\nDans cette entreprise, les branches op\u00e9rations et marketing ont chacune leur relation client, et rien ne permet de garantir la coh\u00e9rence des messages entre ces deux branches. Mauvais pour l&rsquo;image de l&rsquo;entreprise !<\/p>\n<p>J&rsquo;ai trouv\u00e9 particuli\u00e8rement int\u00e9ressant de voir le <span style=\"font-weight: bold\">retour d&rsquo;exp\u00e9rience de Meetic<\/span>, parce que pour eux, <span style=\"font-weight: bold\">la relation avec les clients, c&rsquo;est 100% de leur business<\/span>.<\/p>\n<p style=\"text-align: center\" align=\"left\"><img decoding=\"async\" src=\"http:\/\/static.meetic.com\/img\/fr\/index\/logo.gif\" style=\"width: 203px; height: 67px\" alt=\"Logo Meetic\" title=\"Logo Meetic\" height=\"67\" width=\"203\" \/><\/p>\n<p>Meetic, vous connaissez tous, c&rsquo;est la \u00ab\u00a0place de march\u00e9 de la rencontre\u00a0\u00bb.<\/p>\n<p>C&rsquo;est aujourd&rsquo;hui une tr\u00e8s belle boite :<\/p>\n<ul>\n<li>Pr\u00e8s de <strong>80 M\u20ac<\/strong> de CA en 2006 (pr\u00e8s de *2 en 1 an !) ;<\/li>\n<li>Pr\u00e9sent dans <strong>17 pays<\/strong>, dont la Chine, avec 15 langues diff\u00e9rentes ;<\/li>\n<li>Propose son offre via environ <strong>100 partenaires<\/strong> (exemple : \u00ab\u00a0brand\u00e9\u00a0\u00bb Orange quand on acc\u00e8de au service Meetic via le portail Orange) ;<\/li>\n<li>Envoie <strong>7 millions de mails par jours<\/strong>, en combinant les mails marketing et les mails d&rsquo;alertes ;<\/li>\n<\/ul>\n<p>Avant la mise en place de Neolane, Meetic avait deux syst\u00e8mes s\u00e9par\u00e9s : un pour les alertes, et un pour le marketing. Difficile de g\u00e9rer la coh\u00e9rence dans ce contexte, surtout avec l&rsquo;explosion combinatoire (pays * partenaire * profil du client&#8230;).<\/p>\n<p>Aujourd&rsquo;hui, Neolane est en place et leur permet de g\u00e9rer l&rsquo;ensemble de la communication vers les clients.<\/p>\n<p>Meetic \u00e0 l&rsquo;air tr\u00e8s content :<\/p>\n<ul>\n<li>Tr\u00e8s faible taux de rejet des mails (98%) ;<\/li>\n<li>Bonne r\u00e9sistance \u00e0 la mont\u00e9e en charge ;<\/li>\n<li>Des outils de param\u00e8trage des campagnes graphiques et \u00ab\u00a0intuitifs\u00a0\u00bb ;<\/li>\n<li>Une vision \u00ab\u00a0consolid\u00e9e\u00a0\u00bb de la communication client&#8230;<\/li>\n<\/ul>\n<p>Mais tout cela \u00e0 un prix : <strong>Neolane co\u00fbte tr\u00e8s tr\u00e8s cher<\/strong>. Si j&rsquo;ai bien compris, il faut payer une licence mensuelle assez ch\u00e8re. De plus, pour faire fonctionner un tel syst\u00e8me, il faut au moins une personne d\u00e9di\u00e9e.<\/p>\n<p>On comprend que pour une boite comme Meetic, ce soit jouable. Cela ne l&rsquo;est certainement pas pour la plupart des sites marchands. Dommage&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Je suis all\u00e9 \u00e0 une pr\u00e9sentation de la solution Neolane, avec comme t\u00e9moignage client Meetic (agenda ici). Neolane est un \u00e9diteur de logiciel fran\u00e7ais, qui vend une solution de gestion de la relation client multi-canal. Concr\u00e8tement, la solution Neolane permet de g\u00e9rer l&rsquo;ensemble des \u00e9changes, entre une entreprise et ses clients : Web ; Mails [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2,7,5],"tags":[371,373,372],"class_list":["post-185","post","type-post","status-publish","format-standard","hentry","category-e-commerce","category-e-marketing","category-software","tag-e-commerce","tag-e-marketing","tag-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Neolane : la rolls de la communication multicanale ? - Ziserman.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Neolane : la rolls de la communication multicanale ? - Ziserman.com\" \/>\n<meta property=\"og:description\" content=\"Je suis all\u00e9 \u00e0 une pr\u00e9sentation de la solution Neolane, avec comme t\u00e9moignage client Meetic (agenda ici). Neolane est un \u00e9diteur de logiciel fran\u00e7ais, qui vend une solution de gestion de la relation client multi-canal. Concr\u00e8tement, la solution Neolane permet de g\u00e9rer l&rsquo;ensemble des \u00e9changes, entre une entreprise et ses clients : Web ; Mails [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/\" \/>\n<meta property=\"og:site_name\" content=\"Ziserman.com\" \/>\n<meta property=\"article:published_time\" content=\"2007-06-09T04:52:46+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.neolane.com\/fr1\/rsite\/logoneolane.gif\" \/>\n<meta name=\"author\" content=\"Fran\u00e7ois\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ziserman\" \/>\n<meta name=\"twitter:site\" content=\"@ziserman\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Fran\u00e7ois\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/\"},\"author\":{\"name\":\"Fran\u00e7ois\",\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/#\\\/schema\\\/person\\\/f9bae013e59005579f4b86f162f89c72\"},\"headline\":\"Neolane : la rolls de la communication multicanale ?\",\"datePublished\":\"2007-06-09T04:52:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/\"},\"wordCount\":551,\"commentCount\":8,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/#\\\/schema\\\/person\\\/f9bae013e59005579f4b86f162f89c72\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.neolane.com\\\/fr1\\\/rsite\\\/logoneolane.gif\",\"keywords\":[\"e-commerce\",\"e-marketing\",\"Software\"],\"articleSection\":[\"e-commerce\",\"e-marketing\",\"Software\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/\",\"url\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/\",\"name\":\"Neolane : la rolls de la communication multicanale ? - Ziserman.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.neolane.com\\\/fr1\\\/rsite\\\/logoneolane.gif\",\"datePublished\":\"2007-06-09T04:52:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/#primaryimage\",\"url\":\"http:\\\/\\\/www.neolane.com\\\/fr1\\\/rsite\\\/logoneolane.gif\",\"contentUrl\":\"http:\\\/\\\/www.neolane.com\\\/fr1\\\/rsite\\\/logoneolane.gif\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/2007\\\/06\\\/09\\\/neolane-la-rolls-de-la-communication-multicanale\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Neolane : la rolls de la communication multicanale ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/\",\"name\":\"BLOG E-COMMERCE\",\"description\":\"Fran\u00e7ois Ziserman : entrepreneur, IA et \u00e9b\u00e9nisterie\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/#\\\/schema\\\/person\\\/f9bae013e59005579f4b86f162f89c72\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/#\\\/schema\\\/person\\\/f9bae013e59005579f4b86f162f89c72\",\"name\":\"Fran\u00e7ois\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ba23809fd4de9b5f86f21715fd23efa8331e766f2929dc11d3ae98539ba237b4?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ba23809fd4de9b5f86f21715fd23efa8331e766f2929dc11d3ae98539ba237b4?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ba23809fd4de9b5f86f21715fd23efa8331e766f2929dc11d3ae98539ba237b4?s=96&d=mm&r=g\",\"caption\":\"Fran\u00e7ois\"},\"logo\":{\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ba23809fd4de9b5f86f21715fd23efa8331e766f2929dc11d3ae98539ba237b4?s=96&d=mm&r=g\"},\"url\":\"https:\\\/\\\/www.ziserman.com\\\/blog\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Neolane : la rolls de la communication multicanale ? - Ziserman.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/","og_locale":"fr_FR","og_type":"article","og_title":"Neolane : la rolls de la communication multicanale ? - Ziserman.com","og_description":"Je suis all\u00e9 \u00e0 une pr\u00e9sentation de la solution Neolane, avec comme t\u00e9moignage client Meetic (agenda ici). Neolane est un \u00e9diteur de logiciel fran\u00e7ais, qui vend une solution de gestion de la relation client multi-canal. Concr\u00e8tement, la solution Neolane permet de g\u00e9rer l&rsquo;ensemble des \u00e9changes, entre une entreprise et ses clients : Web ; Mails [&hellip;]","og_url":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/","og_site_name":"Ziserman.com","article_published_time":"2007-06-09T04:52:46+00:00","og_image":[{"url":"http:\/\/www.neolane.com\/fr1\/rsite\/logoneolane.gif","type":"","width":"","height":""}],"author":"Fran\u00e7ois","twitter_card":"summary_large_image","twitter_creator":"@ziserman","twitter_site":"@ziserman","twitter_misc":{"\u00c9crit par":"Fran\u00e7ois","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/#article","isPartOf":{"@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/"},"author":{"name":"Fran\u00e7ois","@id":"https:\/\/www.ziserman.com\/blog\/#\/schema\/person\/f9bae013e59005579f4b86f162f89c72"},"headline":"Neolane : la rolls de la communication multicanale ?","datePublished":"2007-06-09T04:52:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/"},"wordCount":551,"commentCount":8,"publisher":{"@id":"https:\/\/www.ziserman.com\/blog\/#\/schema\/person\/f9bae013e59005579f4b86f162f89c72"},"image":{"@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/#primaryimage"},"thumbnailUrl":"http:\/\/www.neolane.com\/fr1\/rsite\/logoneolane.gif","keywords":["e-commerce","e-marketing","Software"],"articleSection":["e-commerce","e-marketing","Software"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/","url":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/","name":"Neolane : la rolls de la communication multicanale ? - Ziserman.com","isPartOf":{"@id":"https:\/\/www.ziserman.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/#primaryimage"},"image":{"@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/#primaryimage"},"thumbnailUrl":"http:\/\/www.neolane.com\/fr1\/rsite\/logoneolane.gif","datePublished":"2007-06-09T04:52:46+00:00","breadcrumb":{"@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/#primaryimage","url":"http:\/\/www.neolane.com\/fr1\/rsite\/logoneolane.gif","contentUrl":"http:\/\/www.neolane.com\/fr1\/rsite\/logoneolane.gif"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ziserman.com\/blog\/2007\/06\/09\/neolane-la-rolls-de-la-communication-multicanale\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.ziserman.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Neolane : la rolls de la communication multicanale ?"}]},{"@type":"WebSite","@id":"https:\/\/www.ziserman.com\/blog\/#website","url":"https:\/\/www.ziserman.com\/blog\/","name":"BLOG E-COMMERCE","description":"Fran\u00e7ois Ziserman : entrepreneur, IA et \u00e9b\u00e9nisterie","publisher":{"@id":"https:\/\/www.ziserman.com\/blog\/#\/schema\/person\/f9bae013e59005579f4b86f162f89c72"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ziserman.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":["Person","Organization"],"@id":"https:\/\/www.ziserman.com\/blog\/#\/schema\/person\/f9bae013e59005579f4b86f162f89c72","name":"Fran\u00e7ois","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/ba23809fd4de9b5f86f21715fd23efa8331e766f2929dc11d3ae98539ba237b4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ba23809fd4de9b5f86f21715fd23efa8331e766f2929dc11d3ae98539ba237b4?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ba23809fd4de9b5f86f21715fd23efa8331e766f2929dc11d3ae98539ba237b4?s=96&d=mm&r=g","caption":"Fran\u00e7ois"},"logo":{"@id":"https:\/\/secure.gravatar.com\/avatar\/ba23809fd4de9b5f86f21715fd23efa8331e766f2929dc11d3ae98539ba237b4?s=96&d=mm&r=g"},"url":"https:\/\/www.ziserman.com\/blog\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/posts\/185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/comments?post=185"}],"version-history":[{"count":0,"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/posts\/185\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/media?parent=185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/categories?post=185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ziserman.com\/blog\/wp-json\/wp\/v2\/tags?post=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}